Privacy Policy

Bona Trust Corporation will strive to protect personal information keep from clients and provide further reliability and security. Personal information keep from us will not be disclosed to third parties unless there is a request for disclosure about your personal information from the principal. As for the contents entered in the inquiry form, confidentiality is protected by advanced encrypted communication (SSL communication).

Our privacy policy is as follows:-


1. Purpose of Personal Information Protection Policy

The purpose of this policy is to realise the protection of reliable personal information and to provide continued peace of mind to clients.


2. About personal information we keep

Personal information that our company keeps from clients includes “name”, “address”, “telephone number”, “mail address”, “date of birth”, “sex”, “items essential for providing other services” we will do it for you.


3. About the use of personal information

We will use the personal information you received from the customer for the following purposes. In the case of using personal information for purposes not stipulated below, we will do in advance with the consent of the clients.

・Provide business negotiations with us and information required for agreement
・Request of quotation and answer to the consultation and sending documents

4. About the handling of personal information

We will take reasonable protection measures in order to manage the personal information you gave us carefully and to prevent the risk of leakage, loss, misuse, falsification and unauthorised access.


5. About the consignment of personal information

We do not provide personal information to third parties without obtaining the consent of the person in advance.

Furthermore, in order to improve the quality of our service and to further enhance the convenience for our clients, we may delegate part of our handling to external contractors (ex : banks etc.), we strive to instruct and supervise the third party to conduct appropriate investigation so as to ensure the safety management of personal information entrusted with handling by conducting strict investigation on the third party.


6. Disclosure Request for Personal Information

We will disclose information promptly when there is a request for disclosure about your personal information from the principal. In that case, if we can not confirm that you are the principal, we will not respond to the disclosure at all.

However, this does not apply to disclosure of transaction information suspected of money laundering due to drug trafficking, trafficking in persons, export of weapons, etc., as requested by foreign governments (Kindly refer to the “Anti Money Laundering Guidelines” for details).


7. About correction of personal information

If there is an error in the content of personal information and there is a request for correction, addition or deletion from the person yourself, we will correspond promptly to these requests after confirming the facts.

In that case, in case we can not confirm that you are the principal, we will not respond to these requests at all.


8. Change of privacy policy

The contents of the privacy policy may be changed. With regard to the policy after change, unless otherwise specified by us, the validity shall come into effect from the time it is posted on our website.